Dignity Action Day 2021

Dignity is extremely important to Cream Health Care and we urge all of the Cream Team to become Dignity Champions during their induction and we always mark Dignity Action Day

We spent the day in the Stoke branch thinking about dignity, what it meant and how important it was. We also revisited the 10 point dignity do’s and re-pledged our support for Dignity.

10 point dignity do's

1. Have a zero tolerance of all forms of abuse
2. Support people with the same respect you would want for yourself or a member of your family
3. Treat each person as an individual by offering a personalised service
4. Enable people to maintain the maximum possible level of independence, choice and control
5. Listen and support people to express their needs and wants
6. Respect people's right to privacy
7. Ensure people feel able to complain without fear of retribution
8. Engage with family members and carers as care partners
9. Assist people to maintain confidence and positive self-esteem
10. Act to alleviate people's loneliness and isolation