COVID-19 Information for Social Care Sector

Last updated: 27th April 2020

On this page we have tried to put together all of the guidance available to support the social care sector through the COVID-19 pandemic. We will continue to add to this page when further guidance is released.

COVID-19: how to work safely in care homes

Advice to those working in care homes on how to work safely during this period of sustained transmission of COVID-19.

The guidance includes:

  • a flowchart for care workers providing care to residents to identify whether there is a need for personal protective equipment (PPE)
  • PPE recommendations for care home staff
  • frequently asked questions on the use of PPE in care homes
  • examples which help to identify the correct use of PPE when undertaking activities that require physical contact or activities which do not require physical contact but are carried out in close proximity to residents
  • guide to putting on PPE for care homes
  • guide to taking off PPE for care homes

COVID-19: putting on and removing PPE – a guide for care homes (video)

The document sets out the Government’s plan for:

-controlling the spread of infection in care settings

-supporting the workforce

-supporting independence, supporting people at the end of their lives, and responding to individual needs

-supporting local authorities and the providers of care

The plan applies to all settings and contexts in which people receive adult social care. This includes people’s own homes, residential care homes and nursing homes, and other community settings. It applies to people with direct payments and personal budgets, and those who fund their own care.

Coronavirus (COVID-19): admission and care of people in care homes during an outbreak

This guidance is for care homes, local health protection teams, local authorities, clinical commissioning groups (CCGs) and registered providers of accommodation for people who need personal or nursing care.

It sets out how to:

  • admit and care for residents safely
  • protect care home staff

COVID-19: guidance for supported living and home care

Guidance for providers supported living, and home care, in the event of a COVID-19 outbreak.

The guidance sets out:

  • how to maintain delivery of care in the event of an outbreak or widespread transmission of COVID-19
  • what to do if care workers or individuals being cared for have symptoms of COVID-19

COVID-19: ethical framework for adult social care

Guidance on ethical considerations for local authorities and adult social care professionals planning their response to COVID-19.

Social care provider resilience during COVID-19: guidance to commissioners

This guidance note is for local authority commissioners. It is designed to summarise pressures on social care providers arising from COVID-19, and to put forward ways in which commissioners can alleviate these pressures.

This guidance comes from a shared ambition to ensure that providers are supported to maximise availability of care and support and to remain operationally and financially resilient.

Guidance on shielding and protecting people defined on medical grounds as extremely vulnerable from COVID-19

This guidance is for people, including children, who are at very high risk of severe illness from coronavirus (COVID-19) because of an underlying health condition, and for their family, friends and carers. It is intended for use in situations where the extremely vulnerable person is living in their own home, with or without additional support. This includes the extremely clinically vulnerable people living in long-term care facilities, either for the elderly or persons with special needs.

Essential Advice for LD Providers concerning COVID-19

Prepared by learning disability care providers, members of Care England, and consultants who work collaboratively with Care England, the document does not provide formal guidance, rather it is aimed at providing helpful information for providers on how best to deal with the implications of the COVID-19 outbreak.

The document addresses five key issues pertinent to the LD sector:

  1. Care and support of people supported with COVID-19
  2. Staffing
  3. Interface with health services
  4. Equipment
  5. Legal and regulatory framework.

Guidance for care of the deceased with suspected or confirmed coronavirus (COVID-19)

Advice primarily designed to assist care staff who are required to manage the bodies of deceased persons infected with coronavirus (COVID-19).

This guidance has been developed to ensure that:

  • the bodies of those people who have died as a result of coronavirus (COVID-19) and the bereaved family of the deceased are treated with sensitivity, dignity and respect
  • people who work in these services and mourners are protected from infection

This guidance remains under review and may be updated in line with the changing situation as required.

COVID-19: Information Governance and Information Sharing Guidance

Under the Health and Social Care (Safety and Quality) Act 2015, it is legal to share information to support a person’s care. For COVID-19, carers, local authorities and social care providers, including care homes and domiciliary organisations, should be sharing information with the people they care for and their local GPs, community health services, hospitals, local authorities, voluntary sector, pharmacists, and health services. This guidance shows you how to share this information correctly and securely.

COVID-19: Free-of-charge DBS applications and fast-track Barred List check service

In response to COVID-19, as of Monday 30 March 2020, the Home Office and the Disclosure and Barring Service (DBS) will be putting temporary arrangements in place, to provide DBS checks and fast-track emergency checks of the Adults’ and Children’s Barred Lists free-of-charge. This will apply to healthcare and social care workers being recruited in connection with the provision of care and treatment of coronavirus (COVID-19) in England and Wales.

COVID-19: Changes to DBS ID checking guidelines

To ensure that the necessary DBS checks can still be carried out during social distancing, the DBS ID checking guidance has been changed for a temporary period.

The change will enable:

  • ID documents to be viewed over video link
  • scanned images to be used in advance of the DBS check being submitted


Cream Health Care's Contingency Plan

We are now working to our contingency plan and everything is running smoothly.