The COVID-19 NHS Test and Trace System Starts Today in England
Thursday, May 28, 2020
The COVID-19 NHS Test and Trace system for England starts today.
Twenty Five Thousand contact tracers will make their first phone calls to track down people who will be told to self-isolate under a new scheme in England today. The contact tracing team will start by contacting the 2,013 people who tested positive for the virus yesterday – 28th May.
They will text, email or call people who test positive with coronavirus and ask who they have had contact with. Any of those contacts deemed at risk of infection will be told to isolate for 14 days, even if they are not sick.
How will NHS Test and Trace service work?
Part 1: for someone with symptoms of coronavirus
- Isolate: as soon as you experience coronavirus symptoms, medical advice is clear: you must self-isolate for at least 7 days. Anyone else in your household must self-isolate for 14 days from when you started having symptoms
- Test: order a test immediately at www.nhs.uk/coronavirus or call 119 if you have no internet access
- Results: if your test is positive, you must complete the remainder of your 7-day self-isolation. Anyone in your household must also complete self-isolation for 14 days from when you started having symptoms. If your test is negative, you and other household members no longer need to self-isolate
- Share contacts: if you test positive for coronavirus, the NHS test and trace service will send you a text or email alert or call you with instructions of how to share details of people with whom you have had close, recent contact and places you have visited. It is important that you respond as soon as possible so that we can give appropriate advice to those who need it. You will be told to do this online via a secure website or you will be called by one of our contract tracers.
Part 2: if you are contacted by the NHS test and trace service because you have been in close contact with someone who has tested positive for coronavirus
- Alert: you will be alerted by the NHS test and trace service if you have been in close contact with someone who has tested positive for coronavirus. The alert will usually come by text, email or phone call. You should then log on to the NHS test and trace website, which is normally the easiest way for you and the service to communicate with each other – but, if not, a trained call handler will talk you through what you must do. Under-18s will get a phone call and a parent or guardian will be asked to give permission for the call to continue
- Isolate: you will be told to begin self-isolation for 14 days from your last contact with the person who has tested positive. It’s really important to do this even if you don’t feel unwell because, if you have been infected, you could become infectious to others at any point up to 14 days. Your household doesn’t need to self-isolate with you, if you do not have symptoms, but they must take extra care to follow the guidance on social distancing and handwashing and avoid contact with you at home
- Test if needed: if you develop symptoms of coronavirus, other members of your household must self-isolate immediately at home for 14 days and you must book a test at www.nhs.uk/coronavirus or call 119 if you have no internet access. If your test is positive, you must continue to stay at home for at least 7 days and we will get in touch to ask about your contacts since they must self-isolate. If your test is negative, you must still complete your 14-day self-isolation period because the virus may not be detectable yet - this is crucial to avoid unknowingly spreading the virus.
Who will be considered a close contact?
Only people who have been "close" to an infected person will be contacted by NHS Test and Trace service.
Close contacts are:
- people you spend 15 minutes or more with at a distance of less than 2m
- people you have direct contact with - such as sexual partners, household members or people with whom you have had face-to-face conversations at a distance of less than 1m
The contact must have taken place between two days before and up to seven days after symptoms appeared.
For more information about the new system, click here.