Cream Health & Social Care supply Support Workers to residential homes, hospitals, respite and day care centres throughout Staffordshire, Shropshire and the West Midlands. Our staff are experienced in working with service users whom have learning disabilities, challenging behaviour, mental health and physical disabilities. We also supply Residential Support Workers into homes with young people.
We understand that the role is to support your service users to ensure that their lives are fulfilled by promoting independence and treating them with respect and dignity. Our staff assist with household duties, meal preparation and participate in activities – whether within your home or escorted. They work to promote independence, raise self-esteem and confidence with your service users. Our staff work shifts throughout the day and night (waking or sleepovers) to ensure you provide care and support to your service users 24 hours a day.
Our staff are fully trained and qualified to provide the level of support that you expect for your service users. We understand that the level of support will vary from one to one to group support to ensure the quality of life is good and they enjoy a happy home life. Staff provided to day care centres work with your service users on a variety of pastimes including art, crafts, cookery, keep fit and escorted visits. We work with day care centres that provide support for clients with complex needs and our staff assist with personal care.
Our staff help people to be as independent as possible whilst encouraging your service users to socialise and meet others. Our staff are personable, friendly and patient.They are proud of providing support with dignity and respect. They are equipped with the skills to deal with situations in a calm and professional manner; reducing harm and upset to both the service user and themselves.
The Support Staff we provide are committed to getting things done and enjoy working on their own initiative leaving your own staff confident that all service users are being cared for. We hold frequent assessments and appraisals with our staff members to ensure that we understand their career aspirations, they are up to speed with their training and that they are happy with their assignments. Only then are we able to confidently supply you with the right person time and time again and you can trust we are fulfilling your brief correctly.